Privacy policy

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How and why we use cookies

Effective Date: February 28, 2025

1. Introduction

Outdoorphoto Rentals ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.

2. Information We Collect

We may collect and process the following personal information:

  • Personal Identification Information: Name, surname, ID number, passport number.
  • Contact Information: Email address, phone number, physical address.
  • Transactional Information: Rental history, payment details.
  • Technical Information: IP address, browser type, operating system, referring URLs, and other browsing information.

3. How We Collect Information

We collect personal information directly from you when you:

  • Register or create an account on our website.
  • Rent equipment or services from us.
  • Subscribe to our newsletter or other communications.
  • Contact us for inquiries or support.
  • Participate in surveys or provide feedback.

We may also collect information indirectly through:

  • Cookies and similar tracking technologies when you visit our website.
  • Third-party service providers and partners who assist us with our operations.

4. Use of Personal Information

We use your personal information for the following purposes:

  • Provision of Services: To process your rentals, manage your account, and provide customer support.
  • Communication: To send you updates, promotional materials, and other information related to our services. You can opt-out of marketing communications at any time.
  • Improvement of Services: To analyze usage patterns and improve our offerings.
  • Legal Compliance: To comply with legal obligations and protect our rights.

5. Sharing of Personal Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, delivery services, and marketing assistance.
  • Legal Authorities: When required by law or to protect our rights and interests.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.

7. Your Rights

Under POPIA, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or outdated information.
  • Deletion: Request deletion of your personal information under certain circumstances.
  • Objection: Object to the processing of your personal information for direct marketing purposes.

To exercise these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may affect the functionality of our website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Outdoorphoto Rentals
Shop 2, Lighting Warehouse Building
322 Garsfontein Road
Waterkloof Glen, Pretoria, 0181
South Africa
Email: [email protected]
Phone: +27 (0)12 348 3693